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Paid MediaOct 20267 min read

LinkedIn Ads for B2B: the targeting combinations that actually work

The company, job and intent combinations that reach real B2B buyers on LinkedIn, how large your audience should be for your budget, and how to bid while you learn.

LinkedIn lets you choose people by employer, company size, job function and seniority, using profile data its members keep up to date themselves. For B2B companies, those selling to other businesses, that makes it the most precise way to reach buyers on social media. It is also easy to waste money on. A familiar story: a team targets everyone in 'Finance' across a country, pays around €12 a click, gets no useful enquiries and concludes that LinkedIn is too expensive.

The combinations that work start with the company (size, industry or a named list of target accounts), narrow to the person (job function plus seniority, or a short list of job titles), and add intent from people who have already engaged with you. Size the audience so your budget reaches each person a few times a month, and match the message to how warm they are.

Getting this right matters because LinkedIn usually costs more per click than other channels, so every wasted click hurts. This article covers why broad campaigns fail, the three layers every audience needs, the combinations worth testing first, how large your audience should be, how to bid while you learn and what to show people at each stage.

Why broad job-function campaigns burn budget

Job function on its own is a blunt tool. 'Finance' includes the finance director of a 500-person manufacturer and a junior accounts assistant at a two-person firm, and you pay to reach both. Add a vague interest layer and the audience still says very little about who can actually buy from you.

Two settings can widen things further. Audience expansion, where it is offered, shows your ads to people LinkedIn considers similar to your audience, and the LinkedIn Audience Network, switched on by default for several ad formats, places your ads on other apps and websites. Both can be tested later, but turn them off at the start so you know exactly whom you are paying to reach.

Build every audience from three layers: company, person, intent

Effective LinkedIn targeting works on three layers at once. Each answers a different question, and most wasted budget comes from leaving one of them out.

The company layer asks whether an organisation fits your ideal customer profile (ICP), the type of company that buys from you and stays. Use company size and industry, plus company growth rate where it is available and relevant, or upload a list of named companies for account-based marketing (ABM), where you choose the target accounts first and market to them directly.

The person layer asks whether this individual can buy or influence the purchase. Job function plus seniority is the most dependable starting point, because LinkedIn assigns both in a standard way, while job titles are typed by members in many languages and styles. In multilingual markets, a list of titles that works in Germany can miss many of the decision-makers in Switzerland or Belgium.

The intent layer asks whether they are interested now. It comes from matched audiences: people who visited your website (tracked by the LinkedIn Insight Tag, with consent in the EU), watched your videos, opened your lead forms or engaged with your company page, plus contact lists you upload yourself.

Combinations worth testing first

LinkedIn joins values within one category with OR and joins categories with AND, so 'Finance OR Operations' combined with 'Manager OR Director' narrows the audience sensibly. These combinations make good starting points for most B2B offers:

  • Combine company size, job function and seniority, for example companies with 51–500 employees, Finance or Operations, and Director level and above. This is the workhorse for most offers aimed at mid-sized firms.
  • Upload a list of a few hundred to a few thousand named target companies and add seniority, such as Manager level and above. Use this when you already know which companies you want as customers.
  • Pair company size with a short list of exact job titles for roles that functions describe badly, such as Head of Procurement or Fleet Manager, and check each title in every language you advertise in.
  • Combine skills, seniority and company size when titles are inconsistent, as they often are for technical buyers.
  • Retarget website visitors, people who watched at least half of a video and people who opened your lead form, excluding current customers and open deals. This is usually your cheapest source of qualified enquiries.

Whatever the combination, exclude people who should never see your ads: your own employees, existing customers, competitors, and the Unpaid, Training and Entry seniority levels if they cannot buy. Exclusions cost nothing and often improve results more than a new targeting idea.

Size the audience to your budget, not to a rule of thumb

Campaign Manager shows an estimated audience size as you build your targeting, but that is only half of the picture. The other half is your budget. An audience that is too large for your money means most people never see you, and one that is too small means the same people see you so often that results fade.

Say you have €3,000 a month and LinkedIn charges an illustrative €40 per 1,000 impressions in your market, which buys about 75,000 impressions. If you want each person to see your ads three or four times a month, a reasonable rhythm for a considered purchase, an audience of around 20,000 people fits. With 300,000 people you would barely scratch the surface, and with 3,000 each person would see an ad about 25 times a month.

When the right audience is much larger than your budget, do not let LinkedIn choose for you: split it by priority, such as your strongest industries or best-fit company sizes, and run those first. When it is too small, widen the person layer before the company layer, because the right companies with slightly broader roles usually beat the right roles at the wrong companies.

Bidding: control costs first, automate once there is data

LinkedIn offers three bidding strategies. Maximum delivery bids automatically to spend your whole budget; cost cap lets you set a target cost per result, for the objectives that support it; manual bidding lets you set the most you are willing to pay. Maximum delivery is the default, and on a new campaign with a narrow audience it will spend the budget before it knows what a good result looks like for you.

A sensible approach for new campaigns is to start with manual bidding, so you control what each click costs while you learn which audiences and ads produce enquiries. If the campaign cannot spend its daily budget, raise the bid in small steps. Once it has a steady flow of conversions, as a rough rule at least 30 a month, test maximum delivery or a cost cap against it and keep whichever brings qualified enquiries more cheaply.

Automation works best when LinkedIn learns from the right outcome. Report conversions through the Insight Tag and LinkedIn's Conversions API, and if possible send back from your CRM, the system where you track leads and customers, which leads became qualified, so automated bidding aims for those rather than any form fill.

Lead Gen Forms, which open inside LinkedIn already filled in with the member's profile details, deserve a note. They usually bring more leads at a lower cost per lead than sending people to your website, but those leads can be less committed, so judge them on how many become qualified, not on volume.

Match the message to how warm the audience is

On LinkedIn, your audience targeting can be perfect and your ads can still fail. People who have never heard of you will not book a demo from a single advert, and the platform charges for every impression while you try to win their trust.

On LinkedIn, your audience targeting can be perfect and your ads can still fail.

For cold audiences, lead with content that shows you understand the buyer's problem: a clear point of view, practical lessons from your own work, or a short guide that is useful even if they never contact you. Thought Leader Ads, which promote posts from a person's own profile with their permission, can suit this stage well, because a post from a named expert reads like a person talking rather than a company advertising.

For warm audiences, such as website visitors, video viewers and people who engaged with your posts, switch to offers with a low barrier: a guide download, a webinar seat, a short consultation or a price list. For the warmest group, people who opened a lead form or visited your pricing page, be direct about the next step.

Judge each stage on its own job: cold campaigns should grow your warm audiences at a sensible cost, and warm campaigns should produce qualified enquiries. Say LinkedIn costs you €4,000 a month and brings 20 leads, of which 6 are qualified. That is about €670 per qualified lead, the figure to compare with your other channels and with what a new customer is worth to you.

Where to start

  1. Write down your ideal customer profile in LinkedIn's terms: company sizes, industries, job functions and seniority levels, plus a list of named target companies if you have one.
  2. Turn off audience expansion and the Audience Network on your next campaign, and exclude employees, customers, competitors and junior levels.
  3. Use your monthly budget and an estimated cost per 1,000 impressions to work out how large your audience can be, and split it by priority if it is too large.
  4. Launch with manual bidding, and move to maximum delivery or a cost cap only once the campaign has a steady flow of conversions.
  5. Set up the Insight Tag and Conversions API with proper consent, build retargeting audiences from day one, and report cost per qualified lead every month.
VP
Valentin Plósz
CEO, scealy
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